Privacy Policy

This Privacy Policy explains how Ventura Global SRL ("Ventura", "we") handles personal data when you visit our site or use the Ventura service. Privacy is a core promise of the product: your instance is isolated, EU-hosted, and your data is never used to train AI models.

1. Who is responsible

Ventura Global SRL is the controller for personal data about site visitors and applicants. When we operate your assistant instance and process the content within it, we act as your processor under the Data Processing Agreement, and you are the controller of that data.

2. What we collect

• Application details — name, email, company, and what you'd like help with.
• Service content — the messages, voice notes, photos, and files you send the assistant, and the tasks, notes and events it creates.
• Connected-tool data — information from tools you connect, such as Notion and Google Calendar, limited to what the Service needs.
• Basic usage and technical data — needed to run and secure the Service.

3. How we use it

To respond to your application, provide and operate the Service, keep it secure, improve it for you, and meet our legal obligations. We do not sell your data, and we do not use your content to train AI models.

4. Legal bases (GDPR)

We rely on performance of a contract (to provide the Service), our legitimate interests (to run and secure our business), consent where required, and compliance with legal obligations.

5. Where your data lives

Your assistant runs on an isolated instance hosted in the European Union. Your tasks and notes live in your own Notion; your events live in your own Google Calendar. One client's data never shares infrastructure with another's.

6. AI processing

We use commercial AI providers under agreements that contractually bar training on your data. Content is sent to them only to produce responses and actions for you, and only as needed.

7. Sub-processors and sharing

We use a small set of sub-processors (for hosting, AI, and the tools you connect). The current list is published in our DPA. We share data only with those providers, or where required by law.

8. Retention

We keep data for as long as needed to provide the Service and to meet legal obligations. On exit, data is deleted or returned as set out in the DPA.

9. Your rights

Subject to the GDPR, you may request access, correction, deletion, restriction, portability, or object to certain processing, and you may lodge a complaint with your supervisory authority. To exercise these rights, use the contact page.

10. Security

We use appropriate technical and organisational measures, including isolation per client, access controls, and encryption in transit. No system is perfectly secure, but security is designed in.

11. Cookies

Our marketing site uses only essential cookies needed to serve the page. If we add analytics in future, we will update this section and seek consent where required.

12. Changes and contact

We may update this policy; the date above will change. For any privacy question or request, see the contact page. Ventura Global SRL, Romania.